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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

Last updated: June 8, 2025

Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties. We only collect what's necessary to provide and improve our services.

Personal Information

Name, email address, phone number, and contact details you provide

Purpose: Account creation, communication, service delivery

Usage Data

How you interact with our website, pages visited, time spent

Purpose: Improve user experience, analytics, performance optimization

Technical Data

IP addresses, browser type, device information, cookies

Purpose: Security, functionality, troubleshooting, fraud prevention

Communication Data

Messages, feedback, support requests, and correspondence

Purpose: Customer support, service improvement, relationship management

How We Use Your Information

Service Delivery

Provide, maintain, and improve our services, process transactions, and deliver customer support.

Communication

Send you updates, newsletters, marketing materials, and respond to your inquiries.

Analytics & Improvement

Analyze usage patterns, conduct research, and develop new features and services.

Legal Compliance

Comply with legal obligations, enforce our terms, and protect against fraud and abuse.

Your Privacy Rights

Right to Access

Request copies of your personal data we hold

Right to Rectification

Request correction of inaccurate information

Right to Erasure

Request deletion of your personal data

Right to Portability

Receive your data in a portable format

Right to Restrict

Limit how we process your information

Right to Object

Object to certain types of processing

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard protocols

Access Control

Strict access controls ensure only authorized personnel can access personal information

Regular Audits

We conduct regular security audits and assessments to identify and address vulnerabilities

Staff Training

Our team receives ongoing training on data protection and privacy best practices

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

Trusted third parties who assist us in operating our website and providing services

Legal Requirements

When required by law, regulation, or legal process

Business Transfers

In connection with a merger, acquisition, or sale of assets

With Your Consent

When you explicitly agree to share your information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Privacy Questions?

If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us.